Take a look at the list of stores that sell our products.
You’ll find them on the relevant product web page.
Please contact the store where the item was purchased, and they’ll be happy to help you.
Our products do not come with a lifetime-guarantee, however our products are made to last for many future generations. Our products are covered by Consumer Purchases Act.
We follow the return policies of each specific market where our products are sold. Please contact the store where the item was purchased, and they’ll be able to help you.
You’ll find more information about our products on this website, or by contacting a local store that sells BRIO products.
Our materials haven’t changed much since we started making toys.
As a product category, toys have the toughest safety standards and regulations to live up to, making both our old and new products safe for your child to play with. The first EU-regulations came in 1988.
We use waterborne paint and solventborne polyurethane-colours. All colours are tested against applicable standards, EN71-3 + phthalates and azo dyes. They also meet Reach requirements regarding SVHC-substances.
The paint we use has been tested in production prior to use, and is also tested on the actual product according to current standards. For toys, this primarily means EN71-3, Reach requirements and azo dyes.
We also perform “saliva testing”, meaning we test the product in a way that simulates how a child would use the product in his/her mouth. The paint we use is safe for babies to suck and bite on.
No, none of the paint we use contains led.
No, neither our toys nor our packaging contain PVC.
Our toys always comply with all applicable safety standards and do not contain any phthalates listed as harmful. All products undergo a significant amount of testing before being entering the market.
We do not use any impregnating agents on our toys.
Our wooden toys are mostly made of beech, which is an ideal material since it’s highly durable and difficult to break. Beech is also very common in Europe, it’s not endangered and replanting it has been mandatory since the early 1900s, which is important to us.
Our products are produced in China and the Czech Republic. In the beginning of 2000, we started moving our production to China. We took our time to ensure the production methods could live up to the same standards as in Sweden. Some of the machines we use today originate from Sweden, and our Chinese employees work under the same safe conditions as they would in Sweden. We don’t own any factories ourselves, but cooperate with a few carefully selected suppliers.